Systems Engineer - Apr 98 - Present
Direct Bank Technical Support -Sever/Desktop Engineering - 1998 - Present
Responsible for implementation and support of Bank of America's Direct Bank Platform at their Wichita Call Center,
in Wichita, KS. Duties include installing Compaq server hardware, Windows NT 4.0 Enterprise Server, Windows NT Workstation 4.0, Support applications (IBM AS/400 Client Access, Microsoft SNA Server 4.0; Symantec - Norton Antivirus, pcAnywhere32, Cheyenne Arcserve 6.5), monitoring site servers, workstations, local network, and resolving any problems found.
Commercial Loan Technical Support Aug 97 - Apr 98
Responsible for implementation and support of Loan Document Package Transmission across the NationsBank SNA
Network, utilizing OS/2 Warp 4.0, IBM Personal Communications OS/2 Attach Feature (Comm Manager, folded into
Personal Communications 4.1), and General PC/Network troubleshooting.
Business Analyst - 1996 - 1997
Responsible for implementation and support of PC to Mainframe communications for Kansas region. (IBM PC3270
Ver 1.2 - 4.0) (Rabbit Open Advantage) (Attachmate Extra! for DOS-Windows-OS/2) on the Workstation, with
IBM Communications Manager Ver 2.1 on IBM OS/2 Warp Ver 3, onIBM LAN Manager Ver 4.0 servers, and
Novell Netware for SAA Ver 2.x on Novell Netware 3.1x; 4.1x servers.Other duties include implementation and
support of ACD Queue management software (Meridian Max Terminal Emulator), support for a DEC MicroVAX
Intranet Network, and General PC/Network troubleshooting.
Senior Network Analyst - Electronic Banking - 1994 - 1996
Responsible for design, implementation and Software/Hardware support of IVR/VRU systems
Intervoice iSoft versions 4 - 7 : Retail Banking & Bill Payment applications
Syntellect Infobot Ver 22.214.171.124 : Credit Card Information application
Senior Network Analyst -Network Services- 1990 - 1994
Responsible for design, implementation and support of the SNA Network, including
T1 Voice/Data, CRT, 3x70 Control Units, ATM's, Modems, DSU's, Multiplexers
(see Equipment Experience, below)
Network Operator - Network Services- 1986 - 1990
Responsible for monitoring and problem resolution for the SNA network.
18 Years working with IBM Mainframe & PCs.
15 Years in the Data Communications Field.
Network design, configuration, installation, monitoring, and problem resolution.
RS-232 / V.35 / IBM Token Ring Cat 1 & Cat 5 / Bell RJ 11/45/48/21 cabling.
SNA-SDLC, BISYNC, Synchronous and Asynchronous, NETBEUI, TCP/IP, protocols and datascope interpretation.
Operating Systems, Software:
IBM - VTAM, NCP, CICS, ICCF
IBM - OS, DOS-VSE, MVS
IBM - DOS -v3-6.3 , OS/2 1.3 - 2.1 OS/2 Warp 3.0 - 4.0
Microsoft -DOS 3.1 - 6.22, Windows 3.1/3.11/95/NT 3.51/NT 4.0/2000
Network Operating Systems
Microsoft Windows NT Enterprise Server 4.0 / 2000
Novell Netware V3.1x - 4.11
IBM LAN Manager Ver 4
Racal Milgo CMS 400, 2005
Sun Microsystems SNMP
Novell Netware for SAA Ver 2.0
OS/2 Comm Manager V1.0 - 2.0
OS/2 Communications Server V4.0
OS/2 Personal Communications V4.1
Attachmate Extra! for DOS, Windows 3.x/95, OS/2
IBM PC 3270 emulation V 1.22 - 4.0
Rabbit Open Advantage Gateway products, Token Ring and SDLC attached.
Barr SNA/RJE Workstation, Gateway, Token Ring and SDLC.
Jolly Green Software QWS3270 PLus (telnet3270 client)
Installation, Maintenance, & Program Development for Intervoice and Syntellect 'Infobot' Voice Response Units.
World Wide Web / HTML Document Development (You're viewing my home page now)
5 years, part-time consulting for small businesses, including Database development, System Installation,
Troubleshooting, & Support.
I've worked with PC Assembly Language, BASIC, C, IBM 370 Assembler, COBOL, Easytrieve, and VB.